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Why are Real Estate Agents across the nation choosing The Short Sale Solution™ to conduct their short sale negotiations?
It’s because TSSS is an expert short sale processing / negotiating firm that performs with competence, timeliness, professionalism and cost-effectiveness.
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Without expert assistance, less than 30% of short sales are approved
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The process can be difficult, FRUSTRATING, unpredictable and time
consuming, causing agents to miss other listing or selling opportunities
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There is a maddening lack of clear standards (each lender has a different
process and different internal systems) | |
What to Expect
(Click on any of the points below for additional information)
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At TSSS our approval rate exceeds 90%.
Here’s what you can expect: |
CHARMINGLY AGGRESSIVE: We Know How To Close – A complete file, thoroughly processed and professionally presented, in accordance with the bank’s loss mitigation guidelines is crucial to the approval of a short sale. But equally important is the ability of the person or firm representing the seller to work with the bank’s loss mitigation specialist to obtain a result that's acceptable to both parties - within a reasonable period of time. Every transaction has a glitch— sometimes it’s a minor glitch and sometimes it’s a major. Regardless of the snag or delay TSSS’s top priority is to work through the issue and CLOSE, as quickly as possible. Closing your transaction will sometimes require aggression and sometimes finesse—but it always requires skill. We know how to close a transaction. It’s our job … it’s how we pay our bills and feed our families.
Clear & Frequent Communication – We respond timely to your inquiries and provide regular updates on the progress of your file. Over 90% of the time you’ll get a live person during business hours, and on those rare occasions when you’ll have to leave us a voicemail, we’ll return your call ASAP.
Timely Results – Are your approvals taking too long? Often this occurs because of inexperienced processors and a failure to be proactive. Once the file has been submitted to the lender, TSSS confirms receipt and follows up in regular intervals to check for progress and determine whether any additional information is needed. Of course, no short sale negotiating firm can guarantee an approval as soon as you’d like, but TSSS can certainly promise an approval as soon as possible.
Reasonable Pricing – Our short sale negotiating fee is $1,995—with a full short sale package provided by the agent. The fee is payable at the close of escrow (we don’t get paid until you do). Our fee is 20% - 60% lower than other firms. Our per deal profit margin is significantly less than our competitor’s, but our goal is to build strong, long term relationships.
Fully Staffed & Fully Accountable – All short sale processing & negotiations are performed in-house—we never outsource any portion of the process. Moreover, our processors, negotiators and phone personnel are all assigned a specific function. As a result, our processors and negotiators don’t become exhausted, and ultimately ineffective, by having to sit on hold all day. Likewise, our phone and email personnel are not also trying to process and negotiate your file (their focus is responding to you and communicating with the lender). This is a tough business, but we’ve learned to maintain a positive work environment and high morale. We hire enough people to do the job and keep them well-focused by assigning specific tasks.
Competence, Experience & Unique Qualifications -The Short Sale Solution has been conducting short sale negotiations since 1994 and we’ve successfully negotiated over 650 short sales. Remember, a short sale is quite similar to the loan application process the seller went through when applying for the home loan. We have short sale processors who were former mortgage loan processors. Who is better qualified to present the seller’s current financial status to the lender to seek a short sale approval than processors who previously submitted similar files to similar lenders to obtain loan approval? Our success, in some measure, comes from utilizing this unique skill set – in reverse.
Preferred Relationships & Stellar Reputation – Because we’ve closed so many short sales, lenders have had repeated opportunities to interact with our staff. Banks have come to respect us for the completeness and accuracy of our submissions, our work ethic and our integrity. When we submit a file on behalf of a seller, odds are, the negotiator who ultimately receives the fie or another negotiator on the lender’s staff knows who we are and that we’re competent and reliable. Our reputation inures to the benefit of our clients.
Your Strategic Partner – TSSS will gladly consult with you to develop a strategy for receiving multiple offers that will be acceptable to the lender. Because of our vast experience, we’ve figured out the formula used by some lenders to determine their “minimum net” number (this is the lowest amount the lender will accept for a particular property). We enjoy sharing our unique insight, knowledge and expertise with our business partners.
Excellent References – We have many satisfied agents who are willing to share their experience and endorse our service. As a real estate agent or broker we know it is always helpful to talk with other agents or brokers before purchasing any product or service related to the real estate industry. Our references are available upon request.
Licensed By The California Department Of Real Estate – At TSSS we conduct our business in an ethical manner, complying with all local, state and federal regulations. As such, we are licensed by the California Department of Real Estate. DRE supervision provides our clients with added assurance regarding the quality of our work and protects the agents who utilize our service. Some of our competitors claim that they don’t need a license to negotiate forgiveness of debt or process short sales. However, Attorney Stella Ling, Senior Counsel for the California Association of Realtors, writing in the August 2010 edition of California Real Estate, the official magazine of the California Association of Realtors, pages 18 and 19, states that “A license is generally required as long as someone, while acting for compensation, performs services for mortgage lenders or borrowers.” (Ling, Stella H. “Short Sale Negotiators: Scam or Savior?” California Real Estate, Official Magazine Of The California Association Of Realtors. August 2010: 18 & 19). Click here to read the entire article (it may take a few moments for the article to load). |
